💭

客户评价处理工作流

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⬡ 11 节点 ↓ 8 下载 ⚙ workflow ⭐ 80/100 2026-05-28

工作流图谱

YAML 源码

app:
  description: ''
  icon: 💭
  icon_background: '#D1E9FF'
  mode: workflow
  name: 客户评价处理工作流
  use_icon_as_answer_icon: false
dependencies:
- current_identifier: null
  type: marketplace
  value:
    marketplace_plugin_unique_identifier: langgenius/openai:0.0.13@9caa0421b5519db036aaccdbf1980d1071550767d6c59e9d9388dd386a92e9f6
kind: app
version: 0.1.5
workflow:
  conversation_variables: []
  environment_variables: []
  features:
    file_upload:
      allowed_file_extensions:
      - .JPG
      - .JPEG
      - .PNG
      - .GIF
      - .WEBP
      - .SVG
      allowed_file_types:
      - image
      allowed_file_upload_methods:
      - local_file
      - remote_url
      enabled: false
      fileUploadConfig:
        audio_file_size_limit: 50
        batch_count_limit: 5
        file_size_limit: 15
        image_file_size_limit: 10
        video_file_size_limit: 100
        workflow_file_upload_limit: 10
      image:
        enabled: false
        number_limits: 3
        transfer_methods:
        - local_file
        - remote_url
      number_limits: 3
    opening_statement: ''
    retriever_resource:
      enabled: false
    sensitive_word_avoidance:
      enabled: false
    speech_to_text:
      enabled: false
    suggested_questions: []
    suggested_questions_after_answer:
      enabled: false
    text_to_speech:
      enabled: false
      language: ''
      voice: ''
  graph:
    edges:
    - data:
        sourceType: start
        targetType: question-classifier
      id: 1711529033302-1711529036587
      source: '1711529033302'
      sourceHandle: source
      target: '1711529036587'
      targetHandle: target
      type: custom
    - data:
        sourceType: question-classifier
        targetType: http-request
      id: 1711529036587-1711529059204
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      sourceHandle: '1711529038361'
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      targetHandle: target
      type: custom
    - data:
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        targetType: question-classifier
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      targetHandle: target
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        sourceType: question-classifier
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      targetHandle: target
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        sourceType: http-request
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      zIndex: 0
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        sourceType: variable-aggregator
        targetType: end
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      source: '1718995432944'
      sourceHandle: source
      target: '1718995448481'
      targetHandle: target
      type: custom
      zIndex: 0
    nodes:
    - data:
        desc: ''
        selected: false
        title: Start
        type: start
        variables:
        - label: Customer Review
          max_length: 48
          options: []
          required: true
          type: paragraph
          variable: review
      dragging: false
      height: 90
      id: '1711529033302'
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      positionAbsolute:
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      selected: false
      sourcePosition: right
      targetPosition: left
      type: custom
      width: 244
    - data:
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          name: 正面评价
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          name: 负面评价
        desc: 定义一个用户问题的主题分类,主题定义了对话的进展方式
        instructions: ''
        model:
          completion_params:
            frequency_penalty: 0
            max_tokens: 512
            presence_penalty: 0
            temperature: 0.7
            top_p: 1
          mode: chat
          name: gpt-3.5-turbo
          provider: langgenius/openai/openai
        query_variable_selector:
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        selected: false
        title: Question Classifier
        topics: []
        type: question-classifier
      dragging: false
      height: 222
      id: '1711529036587'
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        y: 282
      positionAbsolute:
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        y: 282
      selected: false
      sourcePosition: right
      targetPosition: left
      type: custom
      width: 244
    - data:
        authorization:
          config: null
          type: no-auth
        body:
          data: ''
          type: none
        desc: 发送正面评价至公司品牌宣传部门的系统
        headers: ''
        method: get
        params: ''
        retry_config:
          max_retries: 3
          retry_enabled: true
          retry_interval: 100
        selected: false
        timeout:
          connect: 10
          max_connect_timeout: 300
          max_read_timeout: 600
          max_write_timeout: 600
          read: 60
          write: 20
        title: HTTP Request
        type: http-request
        url: https://www.example.com
        variables: []
      height: 164
      id: '1711529059204'
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      positionAbsolute:
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      selected: false
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      type: custom
      width: 244
    - data:
        classes:
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          name: 售后问题
        - id: '1711529068956'
          name: 运输问题
        desc: 定义一个用户问题的主题分类,主题定义了对话的进展方式
        instructions: ''
        model:
          completion_params:
            frequency_penalty: 0
            max_tokens: 512
            presence_penalty: 0
            temperature: 0.7
            top_p: 1
          mode: chat
          name: gpt-3.5-turbo
          provider: langgenius/openai/openai
        query_variable_selector:
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        - review
        selected: false
        title: Question Classifier 2
        topics: []
        type: question-classifier
      dragging: false
      height: 222
      id: '1711529066687'
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      positionAbsolute:
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      selected: false
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      targetPosition: left
      type: custom
      width: 244
    - data:
        authorization:
          config: null
          type: no-auth
        body:
          data: ''
          type: none
        desc: 发送运输类负面评价至运输部门
        headers: ''
        method: get
        params: ''
        retry_config:
          max_retries: 3
          retry_enabled: true
          retry_interval: 100
        selected: false
        timeout:
          connect: 10
          max_connect_timeout: 300
          max_read_timeout: 600
          max_write_timeout: 600
          read: 60
          write: 20
        title: HTTP Request 2
        type: http-request
        url: https://www.example.com
        variables: []
      height: 148
      id: '1711529077513'
      position:
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        y: 422
      positionAbsolute:
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        y: 422
      selected: false
      sourcePosition: right
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      type: custom
      width: 244
    - data:
        authorization:
          config: null
          type: no-auth
        body:
          data: ''
          type: none
        desc: 发送运输类负面评价至产品体验部门
        headers: ''
        method: get
        params: ''
        retry_config:
          max_retries: 3
          retry_enabled: true
          retry_interval: 100
        selected: false
        timeout:
          connect: 10
          max_connect_timeout: 300
          max_read_timeout: 600
          max_write_timeout: 600
          read: 60
          write: 20
        title: HTTP Request 3
        type: http-request
        url: https://www.example.com
        variables: []
      height: 148
      id: '1711529078719'
      position:
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      positionAbsolute:
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      selected: false
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      width: 244
    - data:
        author: Dify
        desc: ''
        height: 236
        selected: false
        showAuthor: true
        text: '{"root":{"children":[{"children":[{"detail":0,"format":0,"mode":"normal","style":"","text":"这个工作流利用大型语言模型(LLM)对客户评论进行分类,并将其转发到内部系统。","type":"text","version":1}],"direction":"ltr","format":"start","indent":0,"type":"paragraph","version":1,"textFormat":0},{"children":[],"direction":"ltr","format":"start","indent":0,"type":"paragraph","version":1,"textFormat":0},{"children":[{"detail":0,"format":1,"mode":"normal","style":"font-size:
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